GTT Wireless Code of Conduct
Our Purpose
Since 2008, GTT Wireless has been the leading supplier of carrier-grade antenna and outdoor electronic enclosures. We support 24/7 operations and projects from the biggest players in the global IoT and M2M industries.
We deliver quick time-to-market solutions for mission critical wireless applications in extreme environments.
Operating from our head office in the UK and delivering on an international scale, we are industry front-runners in taking wireless projects from concept, into development and prototyping, through to mass production.
Core Principles
At GTT Wireless, we expect all employees, contractors, and partners to uphold the following principles:
1. Integrity – We act with honesty and ethics.
2. Respect – We treat all colleagues, customers, and partners with professionalism and fairness.
3. Quality – We uphold high quality standards in everything we do. We take pride in our reliability and performance.
4. Accountability – We take responsibility for our actions and decisions.
Workplace Behaviour
We are committed to upholding a positive and productive working environment.
All team members should:
1. Communicate openly, respectfully, and professionally.
2. Support, recognise, and value collaboration, teamwork, and diverse perspectives.
3. Be punctual and prepared for meetings and commitments.
4. Be open to change as technology and business needs evolve.
5. Actively seek ways to improve processes, products, and services.
6. Strive to deliver a reliable and consistent experience for customers and partners.
7. Be accountable for any mistakes in order to resolve them quickly.
8. Comply with all relevant laws and regulations in all countries in which we operate.
9. We prohibit harassment, abusive behaviour, and discrimination.
Product Quality and Responsibility
As a provider of antenna and outdoor electronics enclosures used in IoT applications, it is critical that we provide dependable and quality products and service. We commit to delivering products that meet specifications and standards, maintaining accurate documentation, addressing defects, and continuously looking for ways to improve our products and processes.
Customer and Partner Relationships
We collaborate with customers and partners worldwide and must therefore maintain professional relationships and act with integrity and ethics. It is essential that all employees at GTT Wireless communicate honestly about capabilities, timelines, and costs, as well as respecting cultural differences in global interactions. We will always aim to resolve any issues fairly and efficiently.
Confidentiality and Data Protection
GTT Wireless only keeps necessary information about its employees, customers, suppliers, and partners to carry out its day-to-day operations, to meet its objectives and to comply with legal obligations.
GTT Wireless is committed to ensuring any personal data will be handled in line with GDPR and the Data Protection Act 2018. To comply with the law, personal information will be collected and used fairly, stored safely, and not disclosed to any other person unlawfully.
In line with the principles of the Data Protection Act 2018, GTT Wireless will ensure that personal data will:
1. Be obtained fairly, lawfully, and transparently.
2. Be obtained for a specific, explicit, and lawful purpose.
3. Be adequate, relevant, but not excessive, and limited to only what is necessary.
4. Be accurate and where necessary kept up to date.
5. Not be held longer than necessary.
6. Be handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction, or damage.
Cybersecurity
We recognise that protecting our systems, data, and intellectual property is essential to maintaining trust and integrity with our customers and partners. All employees at GTT Wireless share responsibility for maintaining strong cybersecurity practices.
We commit to protecting company, customer, and supplier data from unauthorised access, loss, and misuse. We will maintain secure systems and follow industry best practices. We also commit to regular review of our cybersecurity practices to ensure that we are up to date on best practices and procedures.
All employees, contractors, and partners are expected to:
1. Protect access credentials and use strong passwords.
2. Use systems responsibly.
3. Be alert to threats and report any suspicions immediately.
4. Handle data securely and store information using approved systems only.
Management System
GTT Wireless maintains a management system which is designed to uphold conformance, compliance, understand risks, and identify ways we can continuously improve.
We are committed to continuously improving and meeting the requirements of both ISO 9001 and 14001, for which we are accredited.
Corporate Responsibility
Good business ethics, company values, and the people we employ drive our corporate responsibility. We take this responsibility very seriously not only for our shareholders, customers, and employees, but also for the communities within which we live.
We are keen to demonstrate to our customers GTT Wireless’s commitment to protecting the environment by setting objectives that meet expectations and continually review and improve our business processes and Environmental Management System.
We encourage our staff, suppliers, and customers to operate in a culture that strives for high standards in all organisational processes that potentially impact the environment. Our Environmental Policy is reviewed at every Management Review Meeting and is communicated to all staff.
Health and Safety
GTT Wireless Limited recognises that it has responsibilities for the health and safety of our workforce whilst at work and others who could be affected by our work activities. We will assess the hazards and risks faced by our employees in the course of their work and take action to control those risks to an acceptable, tolerable level.
Our Managers and Supervisors are made aware of their responsibilities and are required to take all reasonable precautions to ensure the safety, health, and welfare of our workforce and anyone else likely to be affected by the operation of our business.
This business intends meeting its legal obligations by providing and maintaining a safe and healthy working environment so far as is reasonably practicable. This will be achieved through:
1. The provision of health and safety leadership in identifying and controlling health and safety risks.
2. Consultation with our employees on matters affecting their health and safety.
3. The provision and maintenance of safe equipment.
4. Ensuring the safe handling and use of substances.
5. The provision of necessary information, instruction, and training for our workforce, taking account of any who do not have English as a first language.
6. Making sure that all workers are competent to do their work and giving them appropriate training.
7. The prevention of accidents and cases of work-related ill health.
8. The active management and supervision of health and safety at work issues.
9. Having access to competent advice.
10. The provision of the necessary resources required to make this policy and our health and safety arrangements effective.
11. Aiming for a continuous improvement in our health and safety performance and management through a process of regular audits and reviews.
12. Reviewing this policy and associated arrangements on a periodic basis using findings from the audit process, staff consultations, and incident investigation to guide change.
We also recognise:
1. Our duty to cooperate and work with other employers when we work at premises or sites under their control to ensure the continued health and safety of all those at work.
2. Our duty to cooperate and work with other employers and their workers when their workers come onto our premises or sites, to ensure the health and safety of everyone.
To help achieve our objectives and ensure our workforce recognise their duties under health and safety legislation whilst at work, we will also remind them of their duty to take reasonable care for themselves and for others who might be affected by their activities. These duties are explained on first employment during induction.
Commitment
All employees have read, understood, and follow this code of conduct. By doing so, we help protect the reputation of GTT Wireless, and support our customers, partners, and the environment through supportive and efficient processes.